What Those We’ve Served Say…

At a time when they are most vulnerable, our client families rely on us to provide exceptional service, with compassion, honesty, and integrity.

Through the years, we’ve received many unsolicited “thank you” cards and letters. The comments below were taken from among several hundred of these messages over the last decade. Certainly, all of them are available for your review in our office.

Testimonials

• Thank you for all of your help and assistance with our mothers funeral.  You made a difficult time for our family very manageable and comforting. You and the staff at Mountcastle Turch are very much appreciated. ~ Art Milbert
• We would like to thank you so very much for  all that you did to make a difficult time an easy one for us.  Your professionalism and your compassion was amazing, and for that, we are truly grateful.  Thank you so much for working with us.  We know it was not easy at times, but you were always there to honor our requests.  Your kindness and generosity did not go unoticed. You all have been a blessing to our family. ~ Chris & Melissa Zovak

• We wanted to thank you for your assistance in handling our mother's funeral service.  You were there as needed, but provided the freedom to create the service as we desired. I felt strangely at home. Thank you for your assistance. I also especially need to thank your staff for their kindness and accomodation...in my multi efforts to email them...from morning to afternoon that Friday...the final submission to the newspaper was correct and turned out very nicely.  Thank you for you kindness and patence. ~Lois Myhre and family

• On behalf of the membership of the OWL Volunteer Fire Department I wanted to say “thank you” for your flexibility and professionalism in making the Arrington service a first-class event. It meant the world to the family and to our members. ~Karl Fippinger

• On behalf of the Gojekian family, thank you for your professional services provided for our father.  You created a lasting memory.  With out appreciation, ~ Melanie Gordge

• I would like to thank you for everything you did after my father's death... We all appreciate the manner you handled every aspect of our fathers affairs and being so flexible during our time of loss.  Thanks again! ~ Cynthia Turzak
• Thank you so much for all you did for Alan's funeral.  You made the whole process so comforting.  You listened to all our wishes in celebrating my husband's life and who he was and meant to us.  Thank you again ~ H. Johnson and Family
• Once again I thank you for your kindness, support and comforting words in our time of need.  You are a Blessing! God Bless ~ The Ponder Family
• Thank you for everything that you did for my husband, Jim.  Everyone has been so helpful and kind. ~Mary Sawicki
• Thanks for all you did to help us through losing our mother... I was so blessed by your thoughtfulness caring and many kindnesses.  You truly went the extra mile and things meant so much to us and helped our stress and loss!  The things you did went beyond the job description! Your calm quiet kindness will long be remembered.  God blessed us by putting you in our lives at that time! We pray His blessings on you! ~ Will and Esther Slauson
• May all the kindness you give to others always come back to you.  Thank You, God bless you. ~The Stakem Family.
• Our family wanted to thnk you for a beautiful service for a wonderful mother, grandmother, and friend.  I am sure she would want us to thank you for also treating her family so kind. ~ Family of Betty Conley
• Saying Thank You just doesn't seem like enough to express all you did for us to make a day that you never look forward to; to be very comfortable for the entire family!  From the moment we first met with you to the moment we left you to guard over mom's grave 'til she was laid to rest, you made us feel we were your only concern as if you were one of her sons.  For all you've done for us I will never be able to repay you; for that all we can say is may God bless you for all your kindness and love you give. ~ Carllton and Debbie
• Thank you for your assistance in arranging the funeral service for my dad.  It was a very nice service and a sensitive accommoddation of the short viewing time for those that desired, before the casket was closed.  Thank you for your kind, professional service.   ~ Lois Myhre Bartlett
• Thank you for coming to our home and taking such good care of Dad.  I was in such shock...The thought of your kindness has given me comfort since then. ~ Maureen and Pat Humphrey
• My family and I thank you and the entire staff of Mountcastle for the care and sensitivity you showed to us. My mom would have been impressed and pleased to be so honored. Your attention to details, your compassion for the family and your genuine smiles made this difficult time easier. ~The Basso Family
• It has been nearly a year since my husband passed and I wanted to again thank you for the caring, professional and compassionate way you helped us through a very difficult crisis in our lives. I pray God continues to use you in a special way as you minister to others.~ Mary and Tevin Phifer
• Thank you for all you did for my dearest mother...the recommendation of you was a very good one!!! All went well with mother's cremation.  Thank you for all you did to satisfy us during a very difficult time. ~ Caroline
• Thank you all so much for your professionalism, courtesy & caring. Thanks to your help, mom's life celebration was exactly what we wanted and oh so beautiful. Just like the woman she was. Thanks again & may God continue to bless the work you do! ~Anita McMahon & The Mullennex Family
• We all wanted to thank you for everything! Dad and everything was done so nicely, I really appreciate all you did for us. Thank you! ~Diana & Roger
• We truly thank you for all your help during one of the most difficult times of our lives.  All of you honored our mother with dignity & made us feel as though you were a part of her life. We all will be grateful...always. ~The family of Dorothy Bristow
• Thank you for all your love and support. ~The Taylor Family
• Thank you so very much for being so kind and helpful during a very difficult time.  Lots of people said the service was beautiful and loved the DVD slide show you put together! I felt very cared for and not like a client but more like a friend, even though you were also very professional. You were wonderful and I appreciate it! ~Lori Scott
• Your staying with us and your sincerity made an unbearable hour so much easier for me. I know you were headed out of the building as I was headed in and that you had another place to be.  Thank you for choosing to lend me your strength and support instead. ~Mary Ann
• "Thank you" seems like the wrong words to express our gratitude for all of the kindness and compassion you gave us. You are truly a comforting soul. ~ Stakem Family
• I would like to thank you fr your kind and attentive service. We truly appreciate your work. ~Pitre Family
• Thank you for all you did for Frank and the Blanch family. We appreciate the care and going above and beyond for us…including the long drive! Everything was top notch and very classy ~The Blanch Family
• Your professionalism, thoughtfulness, concern, sympathy and acts of kindness during the recent loss of our loved one will be remembered by our family always. ~John H. Davis & Family
• I just wanted to say “Thank you!” for the very professional and thoughtful service provided for my brother Capt. Nelson Webber (ret). You all did a wonderful Job. ~Bill Webber
• Thank you so much for your kindness. You were so understanding when we meet you. We also appreciated the staff. ~Judy
• Thank you for your professionalism and care. You made every aspect of my moms home going special. I just wanted to thank you again for all you did.~Regards, Gloria